Reference Letters

Crew

Your Captain and crew: were they courteous?  Helpful?  Friendly? Attentive and knowledgeable?
"All of the above - very attentive."

How would you describe the punctuality, organization and safety of the crew?
"All -  they were very organized."

Did you find the Captain and Crew good company and agreeable to your interests and needs?
"Very"

Rate the skills demonstrated by the Captain?       1 2 3 4 5

Rate the skills demonstrated by the Crew?      1 2 3 4 5

Rate how well did the Captain and Crew customize the trip to suit your interests?

1 2 3 4 5

Additional comments: "We had never snorkeled & they got us to do it off the boat, as well as from the beach.  We saw Virgin Gorda & The Baths, as requested."

Was the yacht comfortable and clean?  "Very"

Was the yacht well ventilated?  "Yes"

Was the yacht well maintained?  "Yes"

Were your cabins comfortable?  "Yes" 

Did the yachts ambience impress you?  "Very"

Rate the overall cleanliness of the yacht………… 1  2  3  4  5

Additional comments:  "It was in beautiful shape.  Made it a joy to be aboard."

Food & Spirits

Did the menu and spirits meet your expectations?   "Well beyond"

Tell me about your meals?   "Both food & presentation was done so well."

How was the overall quality & presentation of the meals?    1  2  3  4  5

Level the menu was customized to suit your preferences?    1  2  3  4  5

Additional comments:  "The food was fresh & presentation was made to look effortless.  We thoroughly enjoyed each meal."

How did you find the pace and the itinerary of your vacation?   "We did & saw exactly what we requested."

If you were interested in planning involvement were you able to plan where to sail each day?  
"Yes"

Did you like the areas you sailed?  "Yes"

What did you like best about your yacht vacation?  "The beauty of the islands."

How were your needs met before you had a chance to ask?  "That they acted as sailing instructors & snorkel instructors."

Please rate your overall experience aboard?    1  2  3  4  5 ++

Activities / facilities provided by the yacht?    1  2  3  4  5 ++

Additional comments:   "Both Dave & Ida go out of their way to be friendly & courteous & get us to enjoy ourselves."

Did you stay in a hotel before or after your charter?   "Yes"

If so, which one and what are your comments?   "Jost - Perfect Pineapple - darling hotel, good people.  St. Thomas - Secret Harbor - totally unfriendly staff."

Would you make any changes in the boat to improve her as a charter yacht?   "No"

Additional comments on your charter?

Would you charter again?   "Yes"

Would you charter this yacht again?   "Yes"

Is there anything we, as brokers, can do to make your next charter experience better?  "You were great."

May we use you as a reference for this yacht?  "Absolutely"

May we use you as a reference for our brokerage?   "Absolutely - We already sent some biz your way."

Hello Capt'n Dave and Ida!

Greetings from Robert Stettner and Ann Willmoth.  We just wanted to say again how much we enjoyed our sailing trip.  What "made" the trip was the CREW.  You were both wonderful and a joy to be with!  We have several friends who have done a crewed sail and we all agree that the crew is THE MOST IMPORTANT factor to a good experience!  Our expectations were all met in food and drink and you were wonderful to invite our friends from the other boat over for happy hour!  They had the best time of their trip at that get-together and it was because of you both and your gracious hosting!  (they had a bad experience BECAUSE of their crew.)  You made us all feel so welcome! You job is a difficult one and you never know what your guests will be like but you two are experts!

When we do another trip we will go with no other crew but you!

We wish you well and hope our paths cross again.

Regards . . . 
Ann and Robert
Alpharetta, GA June, 2004

Dear Ida and David,

Thank you so very much for a truly memorable week in the BVIs.  Each and every one of the David family have been thoroughly spoiled and have had a wonderful holiday.  You have managed all our likes and dislikes fantastically - food, sailing, jellyfish - you name it.  Certainly we will all return to the UK in excellent form but perhaps slightly more rounded after all of Ida's wonderful cooking!

We do hope that the ongoing season goes well and that perhaps one day we will be able to return for more of the same.

With best wishes and thanks,
Rosemary, Peter, Katherine and Amanda 
Hampshire, UK July, 2004

"Both of you made the trip a true dream vacation we'll remember forever."
Kathy & Dave Selfe, Cape Cod.

"We can't think of any words that would truly describe this wonderful week!  I only know it was everything we hoped for and so-o-o-o much more!"
Penny & Bob Bach, Cape Cod.

"Good fun!  Excellent weather!  The food & wine were fantastic!
We enjoyed your company and would love to return!"
The Thompson's
Villanova, PA.

"The tuna bit Scott's hook, but only rarely,
The blonde twins at Anegada were covered, but just barely,
In hindsight and retrospection, one fact is very clear,
The Freeman family loves life aboard the vessel "Shenemere"!"
The Freeman Family, South Carolina.

"I doubt you will have as loud a family as ours ever again.  Thank you for your kindness, your wit, your skill in the galley as well as on deck.  Ardis, the children and I will think of you often.  What a wonderful way to start a friendship."
The Kelso's, Washington D.C.